Metamask: transaction error when sending Nexo with metamask

Here is a step-by-step guide on how to resolve the transaction error when sending Nexo with MetaMask:

Error: Transaction error when sending Nexo with MetaMask

Occasionally, you may encounter a “Transaction error” when trying to send Nexo from your MetaMask wallet to the HitBTC exchange. If this happens, don’t worry, as it’s easy to fix. In this article, we’ll walk you through the steps to resolve this issue and get your funds back.

Step 1: Verify your MetaMask account

Before attempting to send Nexo, please make sure of the following:

• You are logged in to your MetaMask wallet.

• You have sufficient funds in your MetaMask account to cover any fees or commissions.

• The HitBTC exchange is open for business and has liquidity available for Nexo.

Step 2: Check your MetaMask configuration

Check that your MetaMask settings are configured correctly:

• Go to
  MetaMask Settings >
  Wallets >
  MetaMask Wallet

  .

• Make sure that the
  Allow Nexo Transactions field is enabled.

• Make sure that the
  Nexo Network is selected (e.g. Mainnet, Testnet).

Step 3: Review your MetaMask transaction history

Check your MetaMask transaction history to make sure that:

• The last few transactions were successful and did not result in a “Transaction Error”.

• You did not receive any warnings or error messages for suspicious activity.

• The wallet was not compromised or frozen.

Step 4: Check HitBTC Exchange Fees

Check if the fees associated with sending Nexo to HitBTC are reasonable:

• Go to
  HitBTC Exchange Settings >
  Fees to check the current Nexo transaction fee rates.

• Ensure that you have sufficient funds in your MetaMask account and can cover all fees.

Step 5: Try a new transaction

Try sending Nexo from your MetaMask wallet again. If this resolves the issue, then:

• You may need to contact HitBTC support to resolve any further issues or questions about their exchange fees.

• Alternatively, you can try using a different MetaMask wallet on different devices.

Additional Tips and Troubleshooting Steps

• Regularly check for updates and changes to your MetaMask settings and HitBTC exchange rules.

• Consider resetting your MetaMask wallet or account if you have been experiencing recurring “Transaction Errors”.

• Contact HitBTC support if the issue persists, as they may have specific solutions or guidance for your situation.

By following these steps, you should be able to resolve the transaction error when sending Nexo with MetaMask and get your funds back. If you are still having issues, please do not hesitate to reach out to online resources or HitBTC support for further assistance or advice.